Privacy Policy

Introduction

Welcome to https://gold-coast-chiropractic-centre.thebestlocalpro.com (hereafter referred to as “Gold Coast Chiropractic Centre” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details how we handle the information you provide to us when using our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://gold-coast-chiropractic-centre.thebestlocalpro.com.
Any mobile or desktop applications developed by us.
Services and products offered through our platform.
Interactions between our users and our digital platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with Gold Coast Chiropractic Centre when:

You sign up for an account and use our applications or services as an authorized user.
You visit our website and engage with its content, features, and links.
You subscribe to receive newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various types of personal data, including:

Account Information: Details related to your user account creation and management, such as username, password, and email address.
Payment Information: Credit card numbers, billing addresses, and payment history when you make purchases or subscriptions on our platform.
Financial Information: Bank account details (if provided for direct deposits or other financial transactions).
Purchase Information: Products or services bought from us, including quantities, prices, and purchase dates.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and mobile app usage data.
Location Data: GPS coordinates and location-based services usage when you interact with our apps or websites.
Feedback: Reviews, ratings, comments, and suggestions submitted by users regarding our products or services.
Social Media Information: Publicly available information from social media platforms if you choose to connect them to your Gold Coast Chiropractic Centre account.
Product Information: Details about the products you show interest in or purchase from us, including preferences and usage patterns.

We collect this data through multiple channels:

Direct user input when creating an account, making purchases, or filling out forms.
Automated technologies, such as cookies and web beacons, to track user behavior on our sites.
Third-party sources who provide us with aggregated or de-identified data, subject to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

Strictly Necessary Cookies: Essential for the basic functionality of our website, such as remembering user preferences and ensuring secure login.
Preference Cookies: Personalize your browsing experience by remembering your settings and preferences.
Analytics Cookies: Track and analyze user behavior on our sites to improve performance and enhance user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized. Our retention periods are based on factors such as:

Legal obligations, including tax and regulatory requirements.
Business needs, such as improving our services, conducting market research, and ensuring the security of our platform.
User preferences and choices regarding data sharing and storage.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data:

Encryption: All sensitive data is transmitted and stored using encryption protocols to ensure its confidentiality.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process data on our behalf.
Regular Security Audits: Our systems are regularly reviewed and audited to identify and mitigate potential security risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or a lower age as defined by applicable law in your jurisdiction). If you believe we have collected such data, please contact us immediately at the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to ask for corrections or updates if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data when there are no legitimate business reasons to retain it.
Restriction: The right to limit the processing of your personal data under certain circumstances.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes, such as marketing or profiling.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please reach out to our privacy team using the contact details provided below. We will respond within the time frame prescribed by applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

Email: [email protected]
Postal Address: Gold Coast Chiropractic Centre, [Street Address], [City], [Province/State], [Postal Code]